For electricians
Answering service and job management for electricians
An AI receptionist that answers every call, WhatsApp and text while you are fault-finding in a loft, plus a back-office agent that books the job, tracks your profit and syncs invoices to Xero.
14-day free trial, no card required
The problem
You cannot take a call mid fault-find
Tracing a dead ring or chasing an intermittent trip needs full concentration, often in a loft or under floorboards. Stopping to answer the phone breaks the job, so most of the time you do not.
EICR and consumer unit work gets booked by whoever picks up
A landlord chasing an EICR or a homeowner who wants a new consumer unit will ring three sparks and hire the first that answers. Voicemail loses you the planned, profitable work.
Power-off emergencies come at the worst time
A tripping board that will not reset, burning smell from a socket, or a full loss of power leaves a customer anxious. If they cannot reach you that evening they call someone who answers.
Quoting test-and-inspect and rewires is fiddly
An EICR on a three-bed, a partial rewire, extra circuits: the numbers vary by property and you end up either underpricing on the phone or putting the customer off with a vague answer.
How TradeAssist helps
A receptionist that speaks the trade
Set a persona that sounds like your firm. It answers calls, WhatsApp and texts, takes the address and the symptom, whether that is a tripping RCD or an EICR enquiry, and books it in.
Your mobile stays private
You get a dedicated AI business number for the work. Your personal mobile stays out of it, so you stop getting cold calls and quote-chasers while you are on the tools.
Loss-of-power emergencies flagged out of hours
The agent recognises the urgent calls, no power, a burning smell, a board that will not reset, and escalates them to you straight away, while a quote for some downlights waits until morning.
Ballpark quotes from your rate card
Put in your EICR price by property size, your day rate and common job costs. Callers get a sensible ballpark for an EICR or extra circuit on the spot, set by you, never guessed.
Every job on a Kanban board
Enquiries become cards you move from booked to on site to certified. Test-and-inspect jobs, remedials and new installs all sit in one view instead of scattered across texts.
Per-job profit and Xero invoicing
Track materials and labour per job and see the real margin, kept private to you. Once the work is signed off the invoice syncs to Xero, so it is raised the day you finish.
Frequently asked questions
Will it understand electrical enquiries?
It is set up for the trade. It can take an EICR enquiry, a consumer unit quote or a fault report, capture the property details and the symptom, and book it onto your board without you stopping the job.
Can it tell an emergency from routine work?
Yes. It treats a burning smell, total loss of power or a board that keeps tripping as urgent and escalates to you out of hours, while a request for extra sockets is held for the next working day.
How does it quote an EICR or rewire accurately?
It quotes only from the rate card you load, including your EICR prices by property size and your day rate. It gives a ballpark on that basis and never invents a figure, so your pricing stays consistent.
How fast is setup?
Voice and SMS go live the same day. The WhatsApp business number takes three to seven days because it needs Meta approval. You can start your trial on voice and SMS immediately.
Does it handle certificates or compliance?
It manages the enquiry, booking, job tracking and invoicing. Certification and the testing itself stay with you and your usual certification software, the agent just keeps the work organised around it.
What does it cost?
Plans start at £69 a month paid annually, or £79 month to month, with a 14-day free trial and no card needed. A Growing Team plan at £129 is coming soon, and Enterprise is priced to fit.
More for electricians