AI Receptionist
Stop losing jobs to missed calls
When you are up a ladder or under a sink, the phone still rings. Industry estimates suggest UK trades lose around £24,000 a year to missed calls, and most people who hit voicemail never ring back: they just call the next name on the list. TradeAssist answers every call, WhatsApp message and text for you, books the job and tells you what came in.
14-day free trial, no card required
Every call answered, on every channel
Voice, WhatsApp and SMS are all picked up, day or night. No voicemail, no ringing out, no caller left to dial the next tradesperson instead of you.
A dedicated AI business number
You get a separate number for the AI to answer. Your personal mobile stays private, so weekends and evenings are yours again without going off-grid for work.
An AI persona matched to your business
The receptionist greets callers in your business name and follows the way you want jobs handled. It sounds like part of your firm, not a generic call centre script.
Instant job booking to your board
Genuine enquiries are turned into jobs and dropped straight onto your Kanban board with the caller details, the address and what they need doing.
Ballpark quotes from your rate card
Set your rates once and the receptionist can give callers a sensible ballpark on the spot, so price-shoppers get an answer while you keep working.
Emergency detection out of hours
Gas leaks, burst pipes and electrical faults are picked out as urgent and flagged to you straight away, even outside working hours, so the real emergencies never sit waiting.
How it works
- Step 1
Set up your number and persona
Voice and SMS are live the same day. WhatsApp needs Meta verification, which takes three to seven working days and we handle it for you. You tell us your business name and how you want calls handled.
- Step 2
The agent answers and qualifies
Callers reach the AI, explain the job and get sensible questions back. Time-wasters are filtered, real work is captured, and urgent cases are flagged.
- Step 3
Jobs land on your board with a transcript
Each booking appears as a card with the full conversation attached, so you can see exactly what was said before you turn up.
Frequently asked questions
How long does it take to get set up?
Voice and SMS answering are usually live the same day. WhatsApp requires Meta to verify your business, which takes three to seven working days. We handle that verification step for you, so there is nothing technical to sort out at your end.
Do I keep my own mobile number?
Yes. You get a separate AI business number that the receptionist answers. Your personal number stays private and is never given out to callers, so you decide when you are reachable.
Does it really answer WhatsApp as well as calls?
Yes. The same receptionist handles voice calls, WhatsApp messages and SMS, so a customer who prefers to text gets the same booking experience as one who rings.
What happens with an emergency out of hours?
The receptionist is trained to spot gas leaks, burst pipes and electrical faults. It marks them as urgent and notifies you straight away, even in the evenings and at weekends, so genuine emergencies are never left in a queue.
What does it cost?
Sole Trader is £69 a month on an annual plan, or £79 monthly. Growing Team is £129 a month (coming soon), and Enterprise is custom priced. There is a 14-day free trial with no card required, so you can hear it answer your calls before you pay.
Will it work for my trade?
TradeAssist is built for all UK trades, from plumbers and electricians to builders, roofers and gas engineers. The persona and rate card are set up around your business, so the answering fits whatever work you do.
Explore TradeAssist