TradeAssist · for UK tradespeople
AI agents that run your trade business.
One agent picks up every call, WhatsApp and SMS. Another runs the day from chat — jobs, customers, subcontractors, profit and invoices. You stay on the tools.
The customer's view · WhatsApp
Dave's Plumbing
WhatsApp Business · typically replies within seconds
Receptionist (AI)
Receptionist (AI)
Receptionist (AI)
Job created in TradeAssist
#TA-1452 · Leak · SE1 7PB · 11:30
✓ Synced
Your view · the back office
Dave's Plumbing
Today · Tuesday 23 March
6 jobs scheduled · 2 quotes pending · 1 SLA at risk
Revenue this month
£0
38 jobs
Margin (avg)
0%
incl. materials
SLA compliance
0%
last 30 d
Outstanding
£0
7 invoices
How it works
Three steps. One day to set up.
Step 1
Onboarding call (20 min)
Tell us your trade, rates, working hours and the kind of jobs you actually want. We configure the receptionist around your business.
Step 2
Your agents go live
Voice and SMS are live the same day. WhatsApp follows once Meta verifies you (3–7 working days). Customers start calling your new business number. Your owner agent shows up in your WhatsApp.
Step 3
You run the day from chat
Today’s jobs, this week’s diary, who paid, who didn’t — ask your owner agent in WhatsApp, or open the dashboard if you’d rather see the board. Mark a job invoiced and your accounting picks it up.
Built for
Sole traders and multi-trade maintenance teams.
A team of agents
Two agents. Two jobs.
One agent for your customers. A separate agent for you. Different scopes, different permissions — the customer-facing one never sees your numbers, the owner one never speaks to your customers.
Agent
For your customers
Receptionist agent
Answers every call, WhatsApp and SMS. Qualifies the job, gives a ballpark from your rate card, books the slot and sends the SMS confirmation.
Reads
Voice calls · WhatsApp · SMS · rate card · diary
Acts
Books jobs · sends quotes · confirms via SMS
Human-in-the-loop
Auto or Manual booking, per your setting. Emergencies ring your phone either way.
Agent
For you
Owner agent
A second agent that talks to you. Add a subcontractor, raise a quote, check today’s numbers, mark a job paid — by chat. The dashboard is there when you want it.
Reads
Jobs board · customers · subs · quotes · financials
Acts
Drafts jobs/quotes · adds subs · marks paid — with your nod
Human-in-the-loop
Reads anything in your business. Writes only what you confirm.
What the agents actually do
Calls, jobs, subs and money — handled from chat.
TradeAssist replaces the WhatsApp scroll, the missed-call list and the spreadsheet you stopped trusting last spring. Three surfaces — your agents run them, you supervise.
Receptionist
Picks up calls, qualifies the job, books the slot.
Voice, WhatsApp and SMS through one trained agent. It asks the right questions per trade, gives a ballpark from your rate card (with your emergency multiplier), books straight into your diary and sends an SMS confirmation. Set it to Auto for one-tap booking or Manual to approve every job. Emergencies ring your phone either way.
Inbound call · 07442 ••• 891
Today · 09:14 · 2m 22s
Jobs board
Your day, your week, your money — on one screen.
Need access · Open · Quoted · In progress · Completed · Invoiced. Your own jobs and PM-dispatched work on the same board. Filter by trade, postcode or SLA. Tap a job for the full history, photos, quote breakdown and client thread.
Boiler service · 14B Park View
Tap leak · 12 Vauxhall Rd
Beer line · The Crown
Boiler · SE1 7PB
Damp · Holloway Mansions
Drain clearance · 5 Park
CP12 · 12 Mews
Money
Real profit per job. Books take care of themselves.
Log materials, labour and parts on the job card. Margin is calculated automatically — private to you, never shown to your PM clients. Mark a job invoiced and a sales invoice is created in your accounting software. Subcontractors live on the same board: add them, assign jobs, track to paid — all from chat.
Job DB-1452 · P&L
Boiler replacement · 8 Mews Cottages · 21 March
Invoice issued · paid
Costs
Revenue
Integrations
Works with the tools you already use.
Jobs, customers and invoices stay in sync with your accounting, your diary and your card payments — nothing to re-key.
Trusted by
Sole traders and maintenance teams across the UK.
“My crews are on the tools, not on apps. Jobs come in by WhatsApp, SMS, email and phone from every council and PM we work with. TradeAssist answers them, logs the job, chases the photos — we just message and call like normal. That’s why my lads actually use it.”
— LMG Maintenance· multi-trade maintenance team · LA and PM contracts
Used by
LMG Maintenance · and a growing list of trade and maintenance businesses
Why teams pick it
Founding-member pricing
First 100 trades lock in today’s rate forever.
UK built, UK hosted
Data stays in the UK. GDPR compliant. Encrypted in transit and at rest.
Human-led onboarding
A real person configures your AI receptionist around how you actually work.
Pricing
Flat monthly. No per-call fees.
Start as a sole trader, add team members when you need them. Every plan includes the agents, the jobs board, accounting sync and profit tracking.
Sole Trader
For one-person operations who need every call answered.
£69/month
14-day free trial — no card required
- Every call answered — voice, WhatsApp, SMS
- Dedicated business number
- AI persona matched to your business
- Kanban job board + customer database
- Xero sync + profit tracking per job
Growing Team
For small teams with 2–5 engineers or office staff.
£129/month
Coming soon
- Everything in Sole Trader
- Up to 5 team members
- Smart job routing by trade & area
- Team calendar + shared database
- Priority support
Enterprise
Multi-site operations and property managers.
Custom
- Unlimited team members and locations
- AI compliance + tenancy management
- Maintenance workflow automation
- Custom integrations and SLA reporting
FAQ
Common questions.
Anything else? We reply within the hour during UK business hours.
hello@dwellbridge.ioDo I need to change my number?
No. You get a brand-new AI business number. Your personal number stays private. Customers call the AI number, and you get notified when a job is booked.
What trades does this work for?
All trades. Plumbers, electricians, gas engineers, builders, roofers, locksmiths, decorators, handymen — if customers call you for work, our AI can handle it.
Does it connect to my accounting software?
Yes. When you mark a job as invoiced, it syncs directly to Xero as a sales invoice with full line items and customer details. Payment status updates flow back automatically. No manual data entry, no chasing your accountant.
Can I track my profit on each job?
Yes. Every job has a private P&L section where you log material costs, labour hours, and parts. The system calculates your gross profit and margin automatically. This data is completely private — your PM clients and property managers never see it.
Can I add jobs that don't come through the AI?
Absolutely. The + New Job button lets you create any job manually — direct customers, word-of-mouth referrals, anything. It appears on the same board as your PM-dispatched work, so everything lives in one place.
Can I customise what the AI says?
Absolutely. During setup we configure your AI with your trade, your rates, your working hours, your service area, and how you like to speak to customers. It sounds like a professional receptionist who knows your business inside out.
How quickly is it set up?
Voice and SMS are live the same day. WhatsApp requires Meta business verification, which typically takes 3–7 working days — we handle the entire process for you, you don't need to do anything.
What happens when my trial ends?
We'll remind you a week before your trial ends. If you choose not to continue, your settings and job history are saved — pick up right where you left off whenever you're ready. No charges, no surprise bills.
How does emergency detection work?
The AI is trained to recognise emergencies like gas leaks, burst pipes, and electrical faults. When it detects one, it flags the job as urgent and sends you an immediate notification — even outside your normal hours.
Is my data safe?
Yes. All data is hosted in the UK and we are fully GDPR compliant. Your customer data is encrypted at rest and in transit, and is never shared with third parties.
What if a customer asks something the AI can't handle?
The AI takes a message and notifies you immediately. It never makes up answers or commitments it can't keep. For urgent situations, it escalates directly to your phone.