For builders
Answering service and job management software for builders
An AI receptionist that answers every call, WhatsApp and text over the noise of the site, plus a back-office agent that tracks jobs, subbies and stage payments and syncs invoices to Xero.
14-day free trial, no card required
The problem
You cannot hear the phone over the site
Between the breaker, the cement mixer and the saw, a ringing phone in your pocket does not stand a chance. New enquiries go to voicemail while you are running the job in front of you.
New work comes in while you are buried in a build
An extension or a loft can run for weeks. The next customer who wants a quote rings during it, gets no answer, and books the builder who picked up, so your pipeline dries up mid-project.
Juggling subbies eats your day
Sparks, plasterers, groundworkers: keeping the right trade on the right day, chasing who is turning up and who has been paid is a job in itself, and it usually lands on you in the evening.
Stage payments and costs slip through the cracks
On a long build it is easy to miss a stage payment or lose track of what each phase actually cost. By the end you are not sure whether the job made money until the invoices are all in.
How TradeAssist helps
A receptionist that handles enquiries for you
Set a persona that sounds like your firm. It answers calls, WhatsApp and texts, takes the project, the site and the rough scope, and books a quote in, so leads do not slip while you are on site.
Your mobile stays private
You get a dedicated AI business number for the work line. Customers and merchants ring that, your personal mobile stays for family, and you stop fielding cold calls between deliveries.
Urgent site calls flagged out of hours
The agent spots a genuinely urgent call, a problem on site, an access issue, a customer with a real emergency, and escalates it to you, while a routine quote request waits for the morning.
Ballpark quotes from your rate card
Load your day rates and typical job costs. Callers get a sensible ballpark for the kind of work you do on the spot, set by you, never invented, so early conversations start in the right range.
Jobs and subbies on a Kanban board
Each project and phase becomes a card you move from quoted to in progress to signed off. Track which subcontractor is on which job so you can see the whole site list in one place.
Stage payments, per-job profit and Xero invoicing
Record costs and stage payments against each build and see the real profit, kept private to you. When a stage is signed off the invoice syncs to Xero, so cashflow keeps moving through a long job.
Frequently asked questions
Can it handle long projects, not just one-off callouts?
Yes. Each build sits on the board as a job you can split into phases and move through quoted, in progress and signed off, so an extension or a loft running over weeks stays organised from start to finish.
Does it help me manage subcontractors?
It does. You can track which subbie is on which job from the board, so you know who is booked where and who has been paid, instead of carrying it all in your head and sorting it out at night.
Can it keep track of stage payments?
Yes. Record costs and stage payments against each build, see the real profit per job kept private to you, and have each signed-off stage invoice sync to Xero so the money keeps moving through the project.
Will the receptionist answer over site noise?
It answers the call so you do not have to. Customers reach a professional persona that takes the project details and books a quote, even when you are running a breaker and could never hear the phone.
How quickly can I get started?
Voice and SMS can be live the same day. The WhatsApp business number takes three to seven days because Meta has to approve it. You can start your trial on voice and SMS straight away.
What does it cost?
Plans start at £69 a month paid annually, or £79 month to month, with a 14-day free trial and no card needed. A Growing Team plan at £129 is coming soon, and Enterprise is priced to fit.