Comparison
A ServiceM8 alternative with an AI receptionist built in
ServiceM8 is a strong field-service app for trades, good at quotes, scheduling and on-site job cards. TradeAssist covers the same job-management ground, then adds an AI receptionist that answers every call, WhatsApp and SMS so an enquiry never goes to voicemail.
Why trades switch
Same job control, plus a phone that answers itself
ServiceM8 is excellent in the field, but it cannot pick up the phone. TradeAssist keeps the job board and adds an AI receptionist that answers and books work while you are on the tools.
Front office and back office in one
Capture the enquiry, book the job, track profit and sync to Xero in a single tool. No separate answering service to brief and pay alongside your job app.
Always on, flat price
The receptionist is AI, so it answers around the clock with no per-call fee. Pricing runs from £69 to £129 a month with a 14-day trial and no card required.
Frequently asked questions
How is TradeAssist different from ServiceM8?
Both run your jobs, quotes and invoices, and both sync to Xero. ServiceM8 is built around the field workflow. TradeAssist adds an AI receptionist that answers your calls, WhatsApp and SMS and books jobs for you, which ServiceM8 does not do.
Does ServiceM8 answer incoming calls?
No. ServiceM8 offers online booking and customer messaging, but it does not answer your phone. TradeAssist puts an AI receptionist on a dedicated business number for that.
Can I run a job board in TradeAssist?
Yes. TradeAssist gives you a Kanban job board with per-job status and profit, plus subcontractor management.
What does TradeAssist cost?
Plans run from £69 to £129 a month. There is a 14-day free trial and you do not need a card to start.
Does TradeAssist work for solo traders?
Yes. It suits sole traders who cannot stop to answer the phone, as well as small teams who want one tool for the front office and the back office.