Comparison
Moneypenny is one of the UK's best-known telephone answering services, using real receptionists to handle your calls. TradeAssist answers your calls, WhatsApp and SMS with an AI receptionist, and goes further: it runs your job board, tracks per-job profit and syncs invoices to Xero, all in one place.
Moneypenny picks up the phone and takes a message. TradeAssist picks up the phone and then books the job, tracks the profit and invoices through Xero, so the enquiry turns into completed, paid work.
Human answering is often priced per call or per minute, so a busy week costs more. The TradeAssist receptionist is AI on a flat monthly price, from £69 to £129 a month, with no per-call fee.
The AI answers 24/7 and responds straight away across calls, WhatsApp and SMS, including evenings and weekends, with a dedicated business number of your own.
Moneypenny is a telephone answering service: human receptionists answer your calls and take messages. TradeAssist answers your calls, WhatsApp and SMS with an AI receptionist and also runs your job board, profit tracking and Xero invoicing, so it covers both the phone and the office.
No, it is an AI receptionist. That means it answers instantly, 24/7, with no per-call fee. Moneypenny uses human receptionists, which some businesses prefer for the personal touch.
No. Moneypenny handles call answering and message taking; it does not run a job board, track per-job profit or sync invoices to Xero. TradeAssist does all of that alongside answering the phone.
Answering services are often charged per call or per minute by volume, so costs rise with busy periods. TradeAssist is a flat monthly price from £69 to £129 a month, with a 14-day free trial and no card required.
Yes. The AI receptionist works 24/7, so out-of-hours enquiries get answered and booked rather than going to voicemail.